Prepayment meters

Prepayment meters allow customers to put in a key or card, which you ‘charge up’ with cash to pay for your energy. Customers should only buy credit from official outlets such as the Post Office, Paypoint or Payzone. Paying for your gas and electricity up front this way helps customers to budget and is a popular way for many customers to pay for their energy.

Why choose a prepayment meter

Pre-payment meters are popular with many different types of customers for the same reasons pay-as-you-go phones are so popular. They enable customers to be flexible in how you pay for your energy, and gives them control over how much money they spend and when they spend it.

Buying credit for a prepayment meter

Customers can top up their pre-payment meter card or key at outlets displaying the PayPoint or Payzone logos around Britain, or at your local Post Office. You should ask your supplier which top up network it uses. You should only top up at official outlets. Top up points are usually located in convenience stores, petrol stations and newsagents because of their accessibility and long opening hours. You will receive a receipt after every payment and credit will be transferred to your meter as soon as you insert your card/key.